Fantastic experience. Delorian was communicative, efficient, and professional.

We ordered totes for an opportunity to reduce the use of plastic bags and promote our brand. They came very quickly and are exactly what we wanted!

My company orders branded-reusable bags with Factory Direct on an annual basis. FD has fantastic customer service representatives (fast, reliable, friendly), clear and consistent communication, are very easy to work with, and the ordering process is overall very smooth! Diana especially is always a joy to work with. The products themselves are consistent, high-quality, and fits our every business need.

We had a great experience working with Factory Direct Promos. Diana was fantastic throughout the entire process — responsive, helpful, and easy to work with. We ordered custom wine bags and wine totes for our winery, and they turned out wonderful. The quality is excellent and the finished product looks great in our tasting room. Really appreciate Diana helping guide the project and making sure everything came together smoothly. We’ll definitely be working with them again for future promotional items. — Matt Zaldivar Casino Mine Ranch Winery

It has truly been a pleasure ordering from Factory Direct Promo's. To think that I would find their website on an old tote bag I was given and be able to use them for my own tote bags now has been a wonderful experience. Diana G has been a rockstar! Quick response time, very reasonable and met our deadline with an incredible product. We love it! Thank you from all of us at Comfort Zone of North Florida!! (Will upload photo's soon).

We have been ordering our wine bags from them for 3 years now. Always prompt and usually ahead of schedule! They are the best!!

love the service and products! I was in a pinch with a last minute order and they came through - 24 hours and 1000 cusotm bags were shipped! We use these for kids in schools and camps and they made 1,000 campers happy!

Great service and product

Best company to work with for wine totes - excellent communication, customer service, prompt delivery, accommodating. I cannot say enough good things about them!

great service